Frequently Asked Questions (FAQ)
What is the difference between detailing and a car wash?
A car wash mainly removes visible dirt. Detailing goes much further.
Car detailing is a careful process of deep cleaning, restoring, protecting, and maintaining a vehicle, adapted to its condition and the specific needs of each surface.
Before starting the service, we assess the paintwork, wheels, plastics, trim, interior, and the different types of dirt and contamination present. This allows us to choose the safest and most suitable products and methods for each vehicle.
Depending on the condition of the vehicle, the service may include deep cleaning, removal of tar and iron particles, paint decontamination, polishing, application of protective products, and careful cleaning of areas that are often overlooked during a conventional car wash.
The aim is not simply to make the car look clean. It is to improve its overall condition, preserve its surfaces, and keep the vehicle looking its best for longer.
A car wash cleans the vehicle. Detailing takes care of it.
How long does the service take?
The duration depends on the type of service and the condition of the vehicle. On average, services take between 2-3 hours for exteriors and 4-8 hours for interiors.
Is the service carried out at the customer's location?
Yes. DETALHE NOBRE provides a fully mobile service carried out at the customer's chosen location.
What happens if it rains on the day of my appointment?
If weather conditions make it impossible to safely carry out the exterior service, your appointment may be rescheduled to another convenient date.
Can I cancel or reschedule my appointment?
Yes. You may cancel or reschedule your appointment in advance. Please refer to our Terms & Conditions for full details.
What payment methods do you accept?
We accept payment by:
MB WAY
Bank Transfer
Cash
Booking Confirmation
To secure your chosen appointment time, a booking deposit must be paid via MB WAY to +351 301 931 378.
Bookings without payment of the required deposit will be cancelled.
Do I need to pay a booking deposit?
Yes. A booking deposit is required to secure your appointment. Payment must be made via MB WAY. Payment instructions will be provided after your booking request has been submitted, and your appointment will only be confirmed once the deposit has been received.
Do you accept vehicles in extremely poor condition or with biological contamination?
No. At this time, Detalhe Nobre does not provide services for vehicles contaminated with vomit, human or animal faeces, heavy urine contamination, extensive mould, insect infestations, or other extreme hygiene conditions requiring specialist decontamination.